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All in-store orders are suspended until further notice at 1621 N Orangethorpe Way, Anaheim CA 92801 as we are closed the public and cannot have customers coming inside our office at this time.
Local to Southern California? Call us to place an order for curb-side pick up!
(714) 993-5500 Pick ups are available weekdays 8am to 3pm PST. You must call us/pay in advance prior to picking up as we cannot allow you inside. We will have your pet food order waiting out front for you to load into your car yourself, or if you need further assistance please notify us and a team member will load it into your car for you should you feel comfortable having us do so.
Learn more about our Curbside Pickup here
Thankfully, Nature's Select is considered an "essential business" as we provide food to your pets, so we are here to continue to serve you during these times and help with all of your pet food needs via phone & online methods. The health of our employees and the health of our customers remains of the utmost importance always, especially now during these crucial times we are experiencing as a nation. We appreciate your understanding and cooperation.
We are still open/taking online or phone-in orders and will continue to ship out orders. Trying to place an order? The fastest way is to order online by visiting NaturesSelectShop.com
Our team will continue to place your orders over the phone, via email, and online orders for delivery. Please be advised that standard delivery transit times may be delayed by a day or two due to high online order volume nationwide.
Please reach out to us with any questions or order requests, our team of Pet Care Advisors are ready to assist you in any way possible! Know that while we are experiencing higher volumes of incoming phone calls, emails, messages, and orders - we will respond to all messages and requests in the order that they are received. If you need to contact us directly please call 714-993-5500 weekdays 8am to 3pm PST to receive direct assistance; otherwise, leave us a message or better yet send us an email firstname.lastname@example.org
All Sales Final - No Returns
If you have purchased pet food, treats, or any other Nature's Select items on this website between March 2020 and June 2020, all sales are final. With the ongoing seriousness of this pandemic with virus concerns, health requirements, panic buying, and safety, we are doing all that we can to ensure a smooth process and ensure that all receive their pet food necessities. We are NOT taking returns at this time. If you received your wrong items, or you are missing items from your paid order, please contact our support team directly: email@example.com
We apologize for any inconvenience. Should anything change or new developments arise where we are allowed to re-open to the public, accept returns, etc - we will notify our customers accordingly in a timely and professional matter as soon as we are able to. We appreciate your understanding.
Temporary Dog Food Limit In Effect Until April 30th 2020 - Only (2) 30 lb Bags Per Recipe/Per Customer
The frenzy that occurred a few weeks ago around the time we were all instructed to practice safe habits such as social distancing, shelter-in-place, hand-washing, disinfecting and cleaning our surfaces, and the like placed immense pressure on pet food retailers to control their inventories. We understand people don't want to run out of pet food, but we also want to be able to have enough inventory to deliver food to everyone who needs it! The surge in people ordering extra pet food, ordering earlier than normal, caused us to run through our inventory at an accelerated rate and has placed a burden on our manufacturer to keep up with the increased demand.
With many pet owners in the U.S. panic buying pet food or hoarding extra, ALL pet food manufacturers across the country are having difficulty sourcing their ingredients at the same time, thus creating a major snag in the pet food supply chain. We are trying our absolute best to continue to have an ample supply of fresh pet food and get it out to our customers on time. With that in mind, we kindly ask that you limit your next order to just *TWO BAGS* if you typically order more than 60-lbs of the same recipe. If we can all work together and abide by the two 30-lb bag limit, we will be able to accomodate ALL order requests until the end of April. We expect to be able to reinstate multiple bag purchases of our pet food recipes by May 1st 2020*