To Our Valued Nature's Select Customers:
We are happy to report that starting today, July 30th, we have lifted the temporary fuel surcharge and Free Shipping is BACK!
And if you haven't already heard, we've been using UPS as our primary shipping carrier to ship all of our pet food orders since last week.
As a courtesy to our customers, we are offering a special code to enjoy 10% off an order of $50.00+; use code UPS10 Offer ends August 1st, don't miss out! Limit 1 redemption per customer; does not apply to subscription orders. Cannot be combined or stacked.
Depending on where you live in the continental United States, your shipped order should arrive within 1-4 business days. An active UPS tracking number will be sent to you as soon as we print your label to ship your order. Our goal is to pack all open orders within 24 hours if received weekdays by 1 pm PST. As a friendly reminder, we suggest placing a reorder at least 1 week in advance to avoid running out of pet food. UPS My Choice is a free service that gives you control over your incoming and outgoing deliveries.
Questions? Please give us a call directly to speak with a live Pet Care Advisor. Our team is available to help by phone weekdays, Monday through Friday, from 7:00 am to 3:30 pm PST. Call us at (714) 993-5500
Issue with a recent order? Please email us orders@naturesselectcorp.com and be sure to include your name, order number, and concern. If a box or bag of food was damaged, photos are appreciated for when we file a claim.
Thank you for your continued patience as we navigated the high fuel surcharges since mid-May. We're confident to improve your overall delivery service by switching to UPS and hopefully avoid any future surcharges in the future. Should anything change, we will always be transparent with our customers and be upfront with all information.
We appreciate your support of our family-owned brand!
Nature's Select Pet Food