Shipping Expectations

Shipping Expectations

2022 Holiday Season Reminders

Please note that this is our busiest time of year. We kindly advise our customers to place their pet food reorders 1-2 weeks in advance to account for winter weather delays and high holiday package volume Oct - Jan. Contact Us weekdays 7am to 4pm PST for reorder assistance! 714-993-5500 

  • Order by Tues 11/15 for delivery by Thanksgiving Day!
  • Order by Fri 12/16 for delivery by Christmas Eve!
  • Order by Fri 12/23 for delivery by New Years Eve!

View our Holiday Hours & Closures Here

General Shipping Information

  • We are proud to offer FREE shipping on all orders $40.00 or more!
  • Orders under $40 will have a $10 shipping charge applied.
  • Our small team will do our best to pack and ship out your pet food order within 24 hours if we receive your order weekdays before 1:00 pm PST during our normal business hours. 
  • is the website of our Nature's Select Headquarters and Flagship Store in Anaheim, CA. If you have accidentally placed an order from our site and you reside outside of our active service areas, your order is subject to be cancelled and refunded. We will provide you the proper contact info to ensure your order is received and shipped out in a timely manner. We appreciate your understanding.

Additional Shipping Details

Orders placed on will arrive either via UPS Delivery or Falcon Delivery Express if within Washington D.C. Our Nature's Select Corporate Office services customers primarily in and around the Southern California area and Washington D.C. / East Coast areas; however, we also service customers in states that are not currently serviced by another Nature's Select Distributor. Any customers outside of those areas can order directly from a local Nature's Select Distributor if available. Locate your nearest distributor here. Don't see a distributor in your state? We are happy to ship your order accordingly from the nearest Nature's Select Distributor. Contact us with any questions: 714-993-5500 


  • Southern California customers can expect their orders to ship out within 24 hours or same day if an order is placed weekdays before 1pm PST. Most SoCal residents receive their pet food orders from us within 1 business day.
  • Arizona and Nevada customers can expect their orders to ship out within 24 hours or same day if an order is placed weekdays before 1pm PST. These packages typically arrive between 1-2 business days.
  • West Coast customers outside of CA, AZ, NV can expect orders to arrive between 2-4 business days, based on location.
  • Local Washington D.C. customers, and those living around that area, will have their orders ship out the next business day as long as orders are placed by 12am EST. A local driver will do a daily route to get your order delivered same day.
  • Other East Coast customers outside of the D.C. area can expect their orders to arrive between 2-5 business days, based on location.

Free Shipping Policy:

  • Orders $40.00 or more: Free Shipping!
  • Orders $39.99 or less: $10.00 Shipping Charge

Please note that the above shipping policy information only applies on packages shipping to Nature's Select customers who order from free shipping policy effective since 4/1/2022. 

Multiple Shipments

Please keep in mind if you are ordering multiple types of items, such as dry food and canned food, or order from multiple collections, your order is susceptible to come in multiple shipments. Questions about your recent order?

Nature's Select Subscriptions & Recurring Orders

If you are a Nature's Select Subscription Member, you are agreeing to recurring orders being shipped on a recurring basis and your card being charged accordingly. It is your responsibility to edit, skip, or cancel your subscription BEFORE an order ships out if you do not want or need Nature’s Select subscription items. Otherwise, you will be responsible for any associated restocking or shipping fees associated with returning the subscription order, and refunds will be handled on a case by case basis. If you need help signing up for a subscription, managing your subscription, making changes or cancelling, please contact us for direct assistance. Call us weekdays (714) 993-5500 to email us

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